Critical to Project Management is the ability to leverage the full abilities of the available resources and maximise the effectiveness of the entire project team. Volatile team members, part-time resources, matrix management, and seniority issues can all conspire to pose obstacles to successful project delivery. This course provides Project Mangers with a unique opportunity to develop core competencies in essential ‘people skills’ – how to improve self-understanding, understanding how you relate to others, and assessing your personal effectiveness when managing others. Motivation, leadership, delegation, coaching, team building and problem solving skills are all identified and developed.

• Establish a team identifying sources available and understand legislative requirements
• Recognize impact of cultural and ethical issues and manage them effectively
• Understand and define competency assessment methods, activities and their benefits
• Define development opportunities, setting goals and measures
• Develop coaching and mentoring skills
• Understand key elements in inducting individuals and the team
• Describe methods of motivating teams and individuals
• Understand leadership characteristics
• Define team goals and build an effective environment
• Understand methods for accelerating team building and the use of team tools

• The Project Manager’s role
• Leadership styles in the project environment
• Building the project team
• Managing the individuals in projects
• Motivating to achieve project success
• Persuasive and influential communication
• Difficult situations – influencing senior managers successfully
• Managing stress in yourself and others