This is a dynamic course, especially designed around the needs of women that will ensure you develop the skills every confident leader needs. You will discover what people expect from, and respect in leaders as well as discover your own unique leadership style as a female Manager.

• Improve your effectiveness as a woman leader through improved interpersonal communication
• Learn how great leaders and great managers performance
• Discover and develop your personal leadership styles
• Understand others through understanding behavioural styles
• Identify and remove obstacles to outstanding performance
• Balance your ability to delegate with your ability to maintain responsibilities
• Develop high-performing teams
• Develop greater self-confidence and self-awareness as a leader

• How women are moving beyond the glass ceiling
• Roles, relationships and communication
• Assertive behaviour and assertive verbal skills
• Understanding gender differences in communication styles
• Strategies for effective leadership at all levels — in every situation
• Discipline and feedback skills for improving employee performance
• Supervision techniques guaranteed to earn you cooperation and respect
• Assertive communication techniques to ask for what you need
  directly and tactfully
• How to sell your ideas in meetings and to the boss
• Tools for handling confrontation and conflict with ease
• Motivation strategies for bringing out the best in your employees