This course has been designed to help delegates understand the skills and knowledge required to carry out your legal and HR roles and responsibilities as a line manager. This workshop is highly participative and blends theory with practical activities such case studies and role play. There are lots of opportunities for delegates to practice using the tools and techniques provided and to gain both individual and group feedback.

• Understand the strategic role that HR plays within an organisation
• Understand and perform the key HR responsibilities of the line manager
• Operate within the employment law framework and know how and where to get additional support or information as required
• Understand how a standard grievance and discipline process works and the role of the line manager in the process
• Manage and participate in recruitment and selection processes
• Identify and operate HR processes that contribute to the motivation and retention of employees
• Manage performance using a standard ‘personal development review’ process

• The role of the line manager
• HR responsibilities of the line manager
• An overview of employment law including equal opportunities legislation and the data protection act
• Grievance and disciplinary procedures
• Recruitment and selection processes
• Strategies for motivating and retaining employees
• Managing performance