This course enables participants to gain or develop knowledge and skills in records and information management. The course provides an understanding of contemporary information and records management issues against the background of historical needs and goals of information and record users. Uniquely, it pays special attention to the management of digital records and electronic resources. The course develops skills in the core competencies of archives, records and information management, digitisation, digital curation and preservation issues, archival theory, user needs and description, cataloguing and navigation.

• Facilitate best practice in records and information management
• Develop the professionalism and expertise
• Equip records staff with the range of skills needed for effective record keeping
• Explain the broad national and international context for records and information management
• Raise awareness across current developments in records management and information policy
• Enable delegates to manage their own continuing professional development

• Introduction – basic concepts
• Records management tools
• Effective records storage and retrieval
• Cataloguing guidelines
• Are all records archives and are all archives records?
• ICT and records management – Data Management and Scanning
• Exporting and transferring electronic records
• Technical considerations
• Records lifecycle approach
• Designing a file plan
• Records Destruction
• Legal framework/compliance
• Information Management policies
• Copyright and ownership
• Records risk management
• Preventive conservation measures
• Effective Time Management
• Building an Effective Team
• Performance Management