This is a practical course, which will enable participants to encourage members of their team to work co-operatively with others within their own team and with other departments to optimise their collective contribution. The course covers aspects of team dynamics, leadership and group problem solving.

• Ensure members of the team understand the team goals or objectives
• Identify and utilise individual strengths
• Ensure effective communication between team members
• Encourage challenges and input from team members
• Develop mutual trust between team members
• Involve team members in decision-making
• Manage team lifecycles proactively
• Recognise and deal with conflict within the team
• Provide team members with constructive feedback

• The Power of a Team
• The Team Climate
• Team Roles
• Team Leadership
• Team Problem-Solving
• Personal Development Plan